Category: Uncategorized

Status Update:

We are currently experiencing high call volume for emergency service. Prior to this weather event we had (as is normal) approximately one week or more of work backlog. Since this weather emergency started we have developed a wait list, that at the moment has over 2 dozen folks on it, and is climbing by the hour.

Prior to this emergency, as an industry we were already experiencing supply chain shortages for certain pumps, heaters and other parts, and we anticipate this to worsen in the coming weeks.We have a semi-healthy bit of plumbing supplies on hand, and have ordered more. We may or may not have exactly what you need.

For efficiency, we will try to batch up first visits by area/zip code neighborhood. We may or may not be able to fix your problem on first visit, but we hope to at least get an assessment of the likely issues. You can help us help you, if you can take pictures of the problem areas you are seeing. Bear in mind that we are a small shop (basically just me and maybe one or two part time sub-contractors). I’m also getting calls from my colleagues who are also swamped with repair work. If you can get help sooner than we can offer, that’s great, remember: we still love you.

What to Do if Power Goes Out During the Big Freeze

#1 Turn the breakers off to the pool equipment. The last thing you want is an uncontrolled re-start when the power comes back on (you won’t know in advance). If the pump comes back on (or tries to), and ice has formed in the equipment or pipes you could have big problems: burst pipe, burnt out motor.

#2 With the breakers off, you should consider opening up any equipment: drain plugs, filters, chlorinator caps etc to give the expanding ice a place to go.

#3 After you get power back up, it will still take time for frozen pipes, filters, & pumps to thaw. It won’t be instantly when it reaches 33 degrees, you may want to wait several days, and then do a controlled start up.

Excess Inventory For Sale

We have accumulated a plethora of excess pool equipment, and need to make room. Check out the “For Sale” Page for latest stuff at bargain prices.  If you live in our service area, we can usually arrange for delivery and/or installation at a low price. If you are out of our service area, we can usually arrange for shipping.

Starting April 2, 2019 we will be listing items on E-Bay.

We’re a *****star on Yelp


We’re on Yelp!

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Ants in your….

Just in the last 3 months I have replaced several motors and timers because ants have infested the electrical equipment. That’s right: ants. Apparently these ants like the sub-audio frequency of electrical equipment. They seem especially fond of committing suicide by climbing in between the contacts of the “old school” yellow dial Intermatic manual clock timers. When they do that, there little bodies form imperfect conductors, and the resultant electrical shorting can burn out the pool pump motors as well as the ruin the timers.


One of the secrets to keeping your pool water blue, clear and safe for your family is to ensure that your filtration system is running properly.  If you own a “D.E.” filter, you should make sure to clean out your filter at least once year, and in some cases you will need to do it more often. This post will discuss why.

The three typical types of filters are 1) sand filters, 2) cartridge filters, and 3) Diatomaceous Earth filters. Since Diatomaceous Earth, while fun to say, is difficult to spell, so we usually abbreviate to “D.E.”  This post is specifically geared to the owners of DE filters, because they typically require the most maintenance.

DE filters work by capturing dirt and other contaminate particles on the Diatamaceous Earth and the grids. In theory, the process of backwashing pool water in a reverse direction discharges the DE and the captured contaminates onto your lawn. Then, in theory, you refresh the grids with clean DE through the skimmer suction lines. That is the theory. Reality isn’t so nice and neat.

What happens in practice is the DE gets sticky from body oil, suntan oil, human sweat, tree pollen, dog and human hair and other matter we don’t want to talk about. When DE gets sticky like that it sticks to the grids and no amount of backwashing will get it off. It starts to form clogs that I like to call DE “bricks” on and in between the grids.  You will know when you are getting sticky clogs because the pressure on your filter goes up, and no amount of backwashing gets it to normal, clean running pressure.

Some “professionals” and even some manufacturers suggest that you don’t have to worry unless your pressure is 10 psi above normal. Hogwash. I dare you to open up your filter that is trying to run at 10 psi above normal. Double dare you. Don’t eat lunch first, because I guarantee you will be grossed out, and that filter is so packed, you probably have cracked the grids and or the manifold, which will cost you hundreds of dollars in parts, even if you do the repair yourself. Not to mention you have really are not doing your family any favors to their health by kidding yourself that the filter is really cleaning that water. You are just running water through increasingly thick layers of contaminated filthy DE.

South Austin Pool Service recommends that you (or your service provider whether it us or someone else) open up your filter and hand wash the grids AT LEAST once a year, and more often it is needed. Our personal guideline based on many years of experience is whenever you can’t get the filter back down to within 3 PSI of the clean running “normal.” A great time of year to clean your filter is late April or early May: after the live oak pollen has stopped dropping and before school gets out.  If you have a lot of hot, sweaty, suntan oiled people swimming in your pool during high season, you may need to clean it out more often than once a year. If your filter is too small for your filteration needs, you may need to clean it out more frequently.

Solution to live oak tree messes

Are you getting sick of scooping out pounds of live oak pollen, leaves, acorns from your pool? Perhaps you have had a motor burn out from clogged skimmers, or your pool turn green from clogged filters from the mess that live oak trees can dump into your pool. The solution is simple: A professionally installed cover, custom fit to your pools configuration. Call us for more information.